Technology is only the beginning

Our services make it stronger...

Why RaySecur Services?

Security threats are continually evolving. RaySecur's Security Advisory Team, composed of former military and law enforcement threat experts, with you every step of the way – providing continuous guidance, support, expertise long after installation, including 24x7 real-time EODSecur support.

24X7 IMAGE ANALYSIS AND RESPONSE

With EODSecur® You Are Not Alone

If you encounter a suspicious mail item, or simply want a second opinion, our EODSecur service delivers real-time image analysis assistance 24/7/365. Our resident former, military-trained explosive ordnance disposal specialists, law enforcement HAZMAT and narcotics agents, and USPIS dangerous mail inspectors are your Experts On Demand. They can remotely connect to MailSecur, seeing exactly what your screeners see – in real-time. Whether to make recommendations on appropriate next steps, provide an independent analysis as part of your evidence chain, or even just assist with a general mail screening question, consider our EODSecur team an extension of your security team, on call 24×365.

COMPLETE SOLUTION SUPPORT

Comprehensive support packages include continuous MailSecur software updates, system calibration and maintenance, and extended warranties. Software releases include new detection features and applications, enhanced reporting and analytics capabilities, and up-to-date training content. System calibration and maintenance are delivered remotely, ensuring MailSecur is always running at its best.

THREAT INTELLIGENCE

Receive monthly mail security incident reports based on public-source data and RaySecur proprietary insights delivered straight to your inbox. Keep your finger on evolving trends, new threats, and what they mean for your risk profile. Monthly reports are supplemented by real-time mail security alerts as major mail security events unfold. Access to RaySecur report archives via RaySecur's web portal and learning management system.

RISK ASSESSMENTS AND POLICY DEVELOPMENT

Effective mail security starts with a complete view of risk.

RaySecur's Security Advisory Team helps organizations build stronger programs through expert guidance, tailored policies, and continuous improvement. We assess vulnerabilities, refine processes, and develop customized mail security policies, SOPs, and operational plans, creating a framework that evolves with your organization and today's changing threat landscape.

FLEXIBLE TRAINING OFFERINGS

Onboarding & Continuous Education

Covering all aspects of mail screening and security our training options span initial deployment to training and certifying new staff. Security threats evolve and our continuous education program helps keep your team a step ahead with best practices, screening tips, and advanced techniques. Training can be delivered onsite, remotely, or through a web-based platform and includes onboarding of new staff and annual recertification of existing screeners.

Standard Operating Procedures (SOPs)

SOPs Image

A strong SOP is the cornerstone of mail security. Without clear, documented processes, even the best screening technology can leave gaps

Our team works with you to develop tailored SOPs that:

Map your full mail workflow — from delivery points to recipient handling.

Define clear roles, escalation paths, and decision-making authority.

Integrate 4D T-ray screening into daily operations.

Align with DHS, USPS, USPIS, and ANSI best practices.

Build confidence across security, facilities, and leadership teams.

Schedule a session with a RaySecur security expert to review your current risk profile, SOPs and identify mail security gaps

Schedule Your SOP Review

DO YOU HAVE ANY QUESTIONS?

Feel free to send us your questions or request a free consultation.